Responsible Gaming
at 789bd
789bd believes that gambling should always be an enjoyable pastime — never a source of financial stress or personal harm. Our responsible gaming framework gives players across Bangladesh the tools, information, and support they need to stay in control at every step.
Gambling Is Entertainment — Keep It That Way
At 789bd, responsible gaming is not a footnote in a terms document. It is a fundamental part of how we operate. We recognise that for the vast majority of our players across Bangladesh, gambling on cricket, casino games, or slots is a recreational activity enjoyed alongside daily life. For a small number of players, however, gambling can escalate from entertainment into a habit that causes real harm.
789bd has invested in a suite of practical tools — deposit limits, session reminders, cool-off periods, and full self-exclusion — to ensure that every player retains control over their own gambling activity. These tools are available to all registered players at no cost and can be activated or adjusted directly through the 789bd account panel or by contacting our support team at any time.
We also acknowledge our responsibility to the broader community. Bangladesh has a young and growing online-gambling audience. 789bd takes its age-verification obligations seriously: no account is activated without satisfactory proof that the player is 21 years of age or older, in line with our platform-wide policy and the guidance we provide to all players in Dhaka, Chittagong, Sylhet, and across the country.
If at any point you feel that your gambling is no longer fun — that it is affecting your finances, your relationships, your work, or your mental health — please use the tools and contacts listed on this page. Our support team is available 24 hours a day, 7 days a week, and will treat every enquiry with complete confidentiality and care.
Remember: 789bd will never contact you to pressure you into depositing more money, increasing your limits, or reversing a self-exclusion. Any such contact should be reported to us immediately at [email protected].
Quick Responsible Gaming Checklist
- Set a personal monthly deposit limit before you start playing and stick to it.
- Only gamble with money you can afford to lose — never use rent, bill, or essential household funds.
- Take regular breaks. Use 789bd's session reminder feature to be alerted after a set time.
- Do not chase losses. Losing streaks are a normal part of gambling; placing larger bets to recover losses rarely works.
- Keep gambling separate from alcohol or substance use — impaired judgment leads to poor decisions.
- If you are under 21, you must not register or play on 789bd. Ask a guardian to activate parental controls on your device.
- If gambling stops being enjoyable, activate a cool-off period or self-exclusion immediately.
Six Ways 789bd Keeps You in Control
Every tool listed below is available to all 789bd players at zero cost. They can be activated within minutes through your account settings or by contacting support.
Deposit Limits
Set a daily, weekly, or monthly cap on how much money you can deposit into your 789bd account. Once a limit is reached, further deposits are automatically blocked until the period resets. Limits can be lowered instantly; increases take 48 hours to apply — giving you time to reconsider.
Session Time Reminders
Choose how long each gaming session should last — 30 minutes, 1 hour, 2 hours, or a custom duration. 789bd will display a pop-up notification when your chosen time has elapsed, reminding you to take a break, assess your balance, and decide whether to continue.
Cool-Off Period
A cool-off period temporarily suspends your account for a short duration of your choosing — typically 24 hours, 48 hours, or 7 days. During a cool-off, you cannot log in, deposit, or place bets. The feature is ideal for players who want a brief pause without committing to long-term self-exclusion.
Self-Exclusion
Self-exclusion closes your 789bd account for a defined period — 1 month, 3 months, 6 months, 1 year, or permanently. During the exclusion period your account is fully deactivated. 789bd will suppress all marketing communications to you. To apply, contact support at [email protected] with the subject line "Self-Exclusion Request".
Reality Check & History
View a complete record of your deposit history, withdrawal history, and net gaming performance directly within your 789bd account dashboard. Transparent access to your own financial history is one of the most effective tools for making informed decisions about your gambling activity.
Age & Identity Verification
789bd enforces mandatory identity verification for all accounts. Players must confirm they are aged 21 or above by submitting a valid Bangladesh NID, passport, or equivalent document. Accounts that cannot be verified are suspended. This measure protects minors and ensures the integrity of the platform.
Activating Your Protection Settings
Each responsible gaming tool on 789bd can be activated in a few simple steps. Here is a plain-language guide for players in Bangladesh.
Log In to Your Account
Navigate to the 789bd Login page and sign in using your registered mobile number or email address and your password. Ensure you are on the genuine 789bd platform at 789bd.ws before entering your credentials.
Open Account Settings
Click on your account profile icon in the top-right corner and select "Responsible Gaming" from the dropdown menu. This section houses all player-protection tools including deposit limits, session reminders, cool-off periods, and self-exclusion options.
Select Your Preferred Tool
Choose the protection tool you wish to activate. For deposit limits, enter your chosen amount in Bangladeshi Taka (৳) and the period (daily/weekly/monthly). For cool-off or self-exclusion, select your desired duration from the available options and confirm.
Confirm Your Selection
You will receive a confirmation SMS or email to the contact details registered on your account. Please retain this confirmation for your records. If you do not receive a confirmation within 10 minutes, contact support immediately to verify the setting was applied.
Contact Support Directly
If you are unable to locate the responsible gaming settings within your account, or if you would prefer to have a setting applied by our team, contact us at [email protected]. Our agents are available 24/7 and will apply any responsible gaming measure on your behalf within one hour.
Immediate Exclusion
If you need your account closed immediately and cannot wait for the standard process, email [email protected] with the subject line "URGENT Self-Exclusion" from your registered email address. We will deactivate your account within 30 minutes of receiving and verifying your request.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is often difficult to recognise from the inside. 789bd encourages all players to periodically review their gambling habits honestly. The warning signs below are commonly associated with gambling that has moved beyond healthy recreation.
Common Warning Signs
- Spending more money or time gambling than you originally intended.
- Gambling with money needed for rent, food, bills, or family expenses.
- Feeling anxious, irritable, or restless when not gambling.
- Lying to family members or friends about how much you gamble or how much you have lost.
- Borrowing money or selling possessions to fund gambling activity.
- Chasing losses by placing larger bets in an attempt to win back money.
- Gambling as a way to escape stress, depression, anxiety, or personal problems.
- Repeatedly trying and failing to reduce or stop gambling.
- Neglecting work, family, or personal responsibilities because of gambling.
- Feeling a persistent preoccupation with gambling — replaying past bets or planning future sessions.
Recognising one or more of these signs does not mean you have a gambling disorder, but it is a signal worth taking seriously. Speaking with a trusted friend, family member, or a professional support service is a positive and courageous first step.
Ask Yourself These Questions
The following questions are adapted from widely used responsible gaming self-assessment frameworks. Answer honestly — your responses are private and are not submitted to 789bd.
Q1. Have you ever gambled with money that was set aside for essential expenses such as rent, food, or utility bills?
Q2. Have you ever needed to borrow money or sell belongings in order to continue gambling?
Q3. Have you ever felt that you needed to increase the size of your bets to get the same level of excitement?
Q4. Have you missed work, school, or important family events because of gambling?
Q5. Have you ever tried to win back money you had lost by continuing to gamble?
Q6. Have you ever hidden your gambling activity from someone close to you?
Q7. Have you ever felt depressed, anxious, or guilty after a gambling session?
If you answered "Yes" to two or more questions, we encourage you to activate a cool-off period or speak with our support team. These tools are here for exactly this situation.
Strict 21+ Age Requirement
789bd enforces one of the strictest age-verification processes among online gaming platforms serving Bangladesh. Here is how it works.
- All players must confirm they are at least 21 years old during the registration process. Date of birth is collected and verified against identity documents.
- KYC (Know Your Customer) verification is mandatory before any withdrawal is processed. Accepted documents include Bangladesh NID, passport, and driver's licence.
- Accounts where age cannot be confirmed are suspended immediately. Any funds deposited by an underage player will be returned in full upon verified request.
- 789bd uses automated age-screening checks at the point of registration to flag accounts where the stated date of birth appears inconsistent with other provided information.
- Parents and guardians are encouraged to use device-level parental control software to restrict access to online gambling platforms for underage household members across Bangladesh.
- If you suspect that a minor has registered or is using a 789bd account, report it immediately to [email protected]. We will investigate and act within 24 hours.
You Are Not Alone — We Are Here to Help
If gambling is becoming a problem for you or someone you care about, reaching out is the most important step. 789bd's support team is available around the clock.
Email Support
Contact our dedicated responsible gaming team at [email protected] with the subject line "Responsible Gaming Help". We respond within 2 hours.
Live Chat
Reach our support team via the live chat widget available on the 789bd platform. Average response time is under 3 minutes, 24 hours a day, 7 days a week.
Support Hours
789bd support is available 24 hours a day, 7 days a week, including public holidays and during Eid, Pohela Boishakh, and Ramadan. Bangladesh Standard Time (UTC+6).
Confidential & Safe
All responsible gaming enquiries are handled with complete confidentiality. Your request to activate limits, take a break, or self-exclude will never affect your standing or be shared with third parties.
Professional support resources: If you feel you need to speak with a professional counsellor about gambling-related concerns, we encourage you to seek support from qualified mental health professionals available through public and private health services across Bangladesh, including in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. Your wellbeing comes first — always.
Enjoy 789bd Responsibly
Thousands of players across Bangladesh enjoy 789bd's cricket betting, live casino games, and slots every day — responsibly and within their means. When you are ready to play, explore what 789bd has to offer. And remember: your player-protection tools are always just one click away.