789bd Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 789bd ("789bd", "we", "us", "our"), the operator of the online casino and sports betting platform located at 789bd.ws (the "Platform"), collects, uses, stores, and protects the personal data of individuals ("you", "your", "the Player") who register accounts, make use of Platform services, or otherwise interact with 789bd in connection with its operations targeting players in Bangladesh.

789bd is committed to handling personal data responsibly, transparently, and in accordance with internationally recognised data protection principles. We collect only the information that is necessary for the specific, legitimate purposes described in this Policy, and we do not use your data in ways that are incompatible with those stated purposes.

By registering a 789bd account or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact our support team to arrange account closure.

This Policy should be read in conjunction with the 789bd Terms & Conditions, which govern your use of the Platform and are incorporated by reference into this Policy where applicable.

2. Data Controller

789bd acts as the data controller in respect of all personal data collected through the Platform. As data controller, 789bd determines the purposes for which your personal data is processed and the means by which that processing takes place. 789bd is responsible for ensuring that all data processing activities are conducted lawfully, fairly, and transparently.

All questions, requests, and correspondence relating to this Privacy Policy or to 789bd's data processing activities should be directed to the 789bd support team. Contact details are provided in Section 14 of this Policy.

Where 789bd engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and game technology partners — those parties act as data processors under 789bd's instruction and are contractually bound to process data only in accordance with 789bd's documented instructions and applicable data protection obligations.

3. Information We Collect

789bd collects personal data across several categories depending on the nature of your interaction with the Platform. The categories of data we collect are set out below.

3.1 Registration Data

When you create a 789bd account, we collect the information you provide during the registration process, including: full legal name, date of birth, residential address (city, district, and country), mobile telephone number, and email address. This information is required to establish your account identity and to fulfil our Know Your Customer ("KYC") obligations.

3.2 Identity Verification Data

In order to verify your identity and confirm that you meet the minimum age requirement of 21 years, 789bd may request copies of government-issued identity documents. Accepted documents include your Bangladesh National Identity Card (NID), passport, or birth certificate. We may also request a selfie photograph for liveness verification and a utility bill or bank statement as proof of address.

3.3 Financial & Payment Data

When you make a deposit or request a withdrawal, we collect transaction-related data including: the payment method used (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard), the registered mobile number or account identifier associated with the payment method, transaction amounts in Bangladeshi Taka (৳), transaction dates and times, and transaction reference numbers. 789bd does not store full card numbers or mobile banking PINs — payment processing is handled by our certified payment partners.

3.4 Platform Usage Data

As you use the Platform, we automatically collect technical and behavioural data including: IP address, device type and operating system, browser type and version, session duration, pages and game titles accessed, bet amounts and game history, login timestamps, and geographic location data derived from your IP address. This data is used for fraud prevention, responsible gaming monitoring, and platform improvement.

3.5 Communications Data

When you contact 789bd's customer support team — via email, live chat, or any other channel — we retain records of that correspondence, including the content of messages, support ticket numbers, and the date and time of each interaction. This data is used to manage your support requests and to maintain a record of our customer service obligations.

3.6 Responsible Gaming Data

Where you make use of 789bd's responsible gaming tools — such as setting deposit limits, activating a cool-off period, or requesting self-exclusion — we record those preferences and the dates on which they were applied. This data is essential to ensuring that your responsible gaming choices are properly enforced across the Platform.

4. How We Use Your Data

789bd uses the personal data collected through the Platform for the following specific purposes:

789bd does not use personal data for automated decision-making that produces significant legal effects on players, except where such processing is required for fraud detection or regulatory compliance purposes, in which case you have the right to request human review of any such decision.

Where 789bd wishes to use your personal data for a purpose that is materially different from those listed above, we will notify you in advance and, where required, seek your explicit consent before proceeding.

5. Legal Basis for Processing

789bd processes your personal data on the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing that is necessary for the performance of the contract between you and 789bd — namely, providing the Platform services, managing your account, processing deposits and withdrawals, and settling bets. Without this processing, 789bd cannot provide the services you have requested.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including KYC verification, anti-money laundering obligations, age verification, and cooperation with law enforcement bodies.
• Legitimate interests: Processing carried out for 789bd's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and internal analytics — provided that those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where 789bd sends you promotional communications about bonuses, seasonal offers (e.g., BPL, Eid, Pohela Boishakh promotions), or new product launches, such communications are sent only where you have provided explicit consent. You may withdraw your consent to marketing communications at any time by contacting support.

6. Data Sharing & Disclosure

789bd does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data may, however, be shared with the following categories of third parties in the circumstances described below:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and associated banking partners receive transactional data necessary to process your deposits and withdrawals. Each payment partner operates under its own privacy framework and is responsible for data it processes independently.
• Identity verification providers: Third-party KYC and document verification service providers receive copies of identity documents you submit for verification. These providers are contractually bound to use such data exclusively for verification purposes.
• Game technology providers: Live casino game providers including Evolution Gaming and Ezugi may receive your player identifier and game session data in order to deliver live dealer games. Game providers process this data under their own licences and privacy obligations.
• IT and infrastructure providers: Cloud hosting, content delivery, and cybersecurity service providers may have access to platform data as part of their technical service delivery. All such providers are contractually bound to data processing agreements with 789bd.
• Law enforcement and regulatory authorities: 789bd may disclose personal data to Bangladeshi or international law enforcement agencies, regulatory bodies, or courts where required by applicable law, court order, or where 789bd has reasonable grounds to suspect fraud, money laundering, or other criminal activity.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or part of 789bd's business, player data may be transferred to the acquiring entity as part of the transaction, subject to the same privacy protections as described in this Policy.

7. Cookies & Tracking Technologies

789bd uses cookies and similar tracking technologies on the Platform to ensure proper functionality, enhance your experience, and support our security and analytics operations. Cookies are small text files stored on your device by your browser when you visit the Platform.

7.1 Types of Cookies We Use

• Strictly necessary cookies: Essential to the operation of the Platform, including session management, login authentication, and security token maintenance. These cookies cannot be disabled without impairing core Platform functionality.
• Functional cookies: Remember your preferences such as language settings, game display preferences, and responsible gaming configurations (e.g., session time limit reminders).
• Analytics cookies: Collect anonymised or aggregated data about how players navigate the Platform, which pages are visited most frequently, and how long sessions last. This data is used to improve Platform design and performance.
• Security cookies: Support fraud detection, bot prevention, and device fingerprinting mechanisms that protect the Platform against unauthorised access and automated abuse.

7.2 Managing Cookies

You may configure your browser to block or delete cookies. Please note that disabling strictly necessary cookies will affect your ability to log in and use the Platform. Instructions for managing cookies are available in the help section of most popular browsers including Chrome, Firefox, Safari, and Edge.

789bd does not use third-party advertising cookies or cross-site tracking technologies that share your data with advertising networks or social media platforms for retargeting purposes.

8. Data Retention

789bd retains personal data for no longer than is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

• Account and identity data: Retained for the duration of your account's active status plus a minimum of five years following account closure, to comply with anti-money laundering record-keeping obligations.
• Financial transaction data: Retained for a minimum of five years from the date of each transaction to satisfy legal and regulatory requirements applicable to financial record-keeping.
• KYC documents: Retained for a minimum of five years following the completion of the verification process, or for the duration required by the applicable compliance framework, whichever is longer.
• Customer support records: Retained for a minimum of two years from the date of the last support interaction, or for the duration of any ongoing dispute resolution process.
• Responsible gaming records: Retained for the duration of any active self-exclusion or cool-off period plus three years thereafter, to support enforcement and audit purposes.
• Marketing preferences: Retained until you withdraw your consent to marketing communications, at which point marketing data will be suppressed promptly.

Upon expiry of the applicable retention period, 789bd will securely delete or anonymise your personal data so that it can no longer be associated with your identity.

9. Data Security

789bd implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:

• SSL/TLS encryption: All data transmitted between your device and the 789bd Platform is protected by industry-standard 256-bit SSL/TLS encryption, ensuring that your personal and financial data cannot be intercepted in transit.
• Encrypted data storage: Sensitive personal data, including identity document copies and financial information, is stored in encrypted form in access-controlled database environments.
• Access controls: Internal access to personal data is restricted on a strict need-to-know basis. 789bd staff who access player data are subject to confidentiality obligations and regular security training.
• Two-factor authentication: 789bd supports SMS-based two-factor authentication ("2FA") on all player accounts and strongly recommends its activation as an additional layer of account security.
• Intrusion detection: Automated monitoring systems are in place to detect and alert on unusual login activity, unusual transaction patterns, and attempted unauthorised access to Platform systems.
• Regular security audits: 789bd's security infrastructure is subject to periodic independent security assessments and penetration testing to identify and remediate potential vulnerabilities.

While 789bd takes all reasonable precautions to protect your data, no security system is completely impenetrable. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, 789bd will notify affected players without undue delay and will take all appropriate steps to contain and remediate the breach.

10. Your Privacy Rights

As a player whose personal data is processed by 789bd, you hold the following rights in relation to your data. To exercise any of these rights, please contact the 789bd support team at [email protected]. 789bd will respond to verified requests within 30 days.

• Right to access: You have the right to request a copy of the personal data that 789bd holds about you, along with information about the purposes for which it is processed and the categories of recipients to whom it has been disclosed.
• Right to rectification: If any personal data 789bd holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where you object to processing based on legitimate interests. This right is subject to 789bd's legal retention obligations — data required for anti-money laundering or regulatory compliance cannot be deleted before the relevant retention period expires.
• Right to restrict processing: You may request that 789bd restricts the processing of your personal data in certain circumstances, such as while a dispute about accuracy is being resolved or while an objection to processing is being assessed.
• Right to data portability: Where processing is based on your consent or on contract performance, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on 789bd's legitimate interests. 789bd will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent — for example, for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

789bd will not charge a fee for processing data rights requests unless a request is manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may be applied. 789bd will verify the identity of the person making a request before disclosing or amending any personal data.

11. Children & Minors

The 789bd Platform is strictly intended for adults aged 21 years and above. 789bd does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC process, and any account found to be registered by a person under 21 will be suspended immediately upon detection.

If you are a parent or guardian and you believe that a minor under your care has accessed or registered on the 789bd Platform without your knowledge, please contact 789bd immediately at [email protected]. We will investigate and, where confirmed, close the account and return any deposited real-money funds.

789bd supports the use of parental control software to prevent minors from accessing online gambling platforms. Parents and guardians in Bangladesh are encouraged to use available device-level parental controls to restrict access to gambling sites for underage members of their household.

12. Third-Party Links

The 789bd Platform may contain references to third-party services, payment partners, or game providers. While 789bd takes care to work only with reputable partners, this Privacy Policy applies solely to personal data processed by 789bd in connection with the Platform. 789bd is not responsible for the privacy practices of third-party websites or services, and we encourage you to review the privacy policies of any third-party platforms you access in connection with your use of 789bd.

Payment partners such as bKash, Nagad, and Rocket operate under their own privacy frameworks governed by their respective terms and policies. Your interactions with those services — including the transmission of payment data — are subject to their privacy notices.

13. Policy Updates

789bd reserves the right to update this Privacy Policy at any time to reflect changes in our data processing activities, applicable legal requirements, or operational practices. Where updates are material — meaning they meaningfully affect your rights or the way we handle your personal data — 789bd will notify registered players via the email address associated with their account at least 14 days before the updated Policy takes effect.

The effective date at the top of this Policy reflects the date of the most recent update. The current version of this Privacy Policy is always accessible via the footer of the 789bd Platform. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy.

If you do not agree with any changes to this Policy, you have the right to close your account before the updated Policy takes effect by contacting our support team at [email protected].

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 789bd processes your personal data, please contact us using the details below. All contact details are provided as plain text — they are not clickable links.

• Support Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
• Response Time: Email within 48 hours; live chat under 3 minutes
• Language: English

For requests relating to your personal data rights (access, rectification, erasure, portability, objection), please include the subject line "Data Rights Request" in your email and provide your registered account email address and a description of the right you wish to exercise. 789bd will verify your identity before processing the request.